London's lifeblood under the microscope. Filmed over a year, this new obs-doc series goes behind the scenes for a revelatory look at the London Tube network, meeting some of the 20,000 workers that keep it running smoothly, despite countless daily logistical, engineering and safety challenges. Since becoming the world's first underground railway in 1863, the London Underground has grown to 270 stations and 11 lines stretching deep into the suburbs. Today, however, it is showing signs of age and with almost five million passengers every day, it is full to bursting. From the managing director to the emergency response team and from train drivers to station staff, this series follows staff undertaking critical activities that keep the tube moving every day.
In this episode we discover the secret army battling to keep the Tube running – during the twice-daily onslaught of rush hour. Behind closed doors at Earl’s Court station, Charlotte controls the Piccadilly Line, one of London’s busiest – and oldest.
At Victoria, a hub station that sees 600 passengers a minute pass through at peak times, station assistant Evelyn and her fellow ticket office staff are on the front line every morning. But with most passengers now using contactless payment, the ticket office is being closed.
This time on the Tube, the network braces itself for the night of the living dead, as Halloween fever grips the Underground.
The Tube staff face their busiest and most unusual shift of the year – New Year’s Eve. With a million passengers expected, it’s the only night of the year when Tube trains run for 24 hours.
The Tube is embarking on a crackdown on fare dodgers – to help pay for a massive upgrade of stations and trains.
The Tube takes on more than a thousand new staff. But the newbies are joining a very different Underground, that now faces a level of terror threat unknown in the past.