Documentary backdrop image for The Call Centre (2013)

Documentary backdrop image for The Call Centre (2013)

201360 minPGdocumentary

8.7/ 10(3 ratings)• TMDB

The Call Centre

201360 minPGdocumentary

8.7/ 10(3 ratings)• TMDB

Daily operations at a Swansea call centre reveal the challenges faced by employees and the motivational strategies used by CEO Nev Wilshire.

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Synopsis

Daily operations at a Swansea call centre reveal the challenges faced by employees and the motivational strategies used by CEO Nev Wilshire.

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Nev Wilshire

Nev Wilshirecast

Synopsis

Nev Wilshire runs a call centre in Swansea. The documentary captures daily operations and the interactions among staff. Motivational tactics used by Wilshire aim to improve morale and productivity. Humor and camaraderie among employees characterize the workplace culture. This observational film offers a look into the challenges faced by call centre workers and their experiences in the customer service industry.

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