I Went Undercover Inside A&E
Synopsis
A suspected stroke patient waited 24 hours for care in the overcrowded A&E department of Royal Shrewsbury Hospital during a three-month undercover investigation.
Synopsis
Robbie Boyd, a Dispatches reporter, starts work as a trainee healthcare assistant at the Royal Shrewsbury Hospital's Accident & Emergency department. During the investigation, he witnesses overcrowding and long waiting times. A suspected stroke patient waits nearly 24 hours without receiving urgent care. The Care Quality Commission has highlighted risks to patient safety. The documentary calls on the next government to increase hospital capacity and improve the link between hospitals and social care.
Deep Dive
Why Watch
- See the overcrowding crisis in Royal Shrewsbury A&E.
- Find out how long patients wait for urgent care.
- Meet Robbie Boyd as he goes undercover in the NHS.
Did You Know
- In winter 2022, deaths in the Royal Shrewsbury Hospital A&E hit three times the national average.
- A woman with a suspected stroke waited almost 24 hours for care in the A&E.
- Robbie Boyd worked undercover for 10 days before starting his shift as a healthcare assistant.
- The Care Quality Commission demanded action to stop patients from being put at risk due to overcrowding.
Perfect For
Frequently Asked Questions
What was the death rate in the A&E Department of the Royal Shrewsbury Hospital during winter 2022?
Deaths hit three times the national average in the winter of 2022.
How long did the undercover reporter work in the A&E Department?
The undercover reporter worked for two days in the A&E Department.
What is the status of the suspected stroke patient mentioned in the documentary?
The suspected stroke patient had been waiting for almost 24 hours without being referred to the medical team.
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