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37 films
A locksmith has maintained a price of one dollar per key since 2000 while reflecting on 47 years of service in Brooklyn.
Up to 300 vehicles are cleaned every hour at the world's largest car wash in Stuttgart, which operates on a 15,000 square meter site.
Changi Airport employs 40,000 staff members to manage the needs of over 54 million passengers each year, ensuring smooth operations and customer service.
Tickets for first-class flights can cost as much as 10,000 pounds, offering meals and services that rival high-end restaurants.
A police officer intervenes during a heated exchange at Detroit's largest pawn shop, where customers seek quick cash and often lose their tempers.
Croydon Council invested 120 million pounds in a new building to improve customer service, yet residents face ongoing frustrations with service changes.
Jones & Co of Bristol showcases the bustling atmosphere of a department store during the Christmas season, highlighting the challenges faced by staff and customers alike.
A customer demands their television back while arguing with staff in a Detroit pawn shop, illustrating the chaos of daily transactions.
A wedding photographer faces scrutiny for failing to refund a bride, while a cleaner seeks compensation after winning an employment tribunal for wrongful dismissal.
Japan Airlines faced $25 billion in debt, prompting a Buddhist monk to become CEO and implement a modest management style that improved revenues.
Changi Airport's customer service teams navigate complex situations, from handling abandoned bags to managing medical emergencies and animal quarantines.
In one of the world's busiest airports, staff compete for a customer service award while addressing various passenger challenges, including flight cancellations and medical emergencies.
Ray Borf Jr discusses records from the Selective Service System, which are part of the National Archives' collections.
Amazon employs 600,000 workers across its fulfillment centers, where employees report high productivity rates and concerns about surveillance and burnout.
500 staff work at Spectrum Mind, a Delhi-based call center, servicing corporations in Britain and the US for about half the cost of US-based teams.
A customer claims he was told he had two additional months to pay for a TV, but the pawn shop's records indicate it was due six weeks earlier.
A woman attempts to sell her bowling balls for $150, but her attitude leads to a breakdown in negotiations at the pawn shop.
A customer demands $180 for a ring while the pawn shop staff negotiate the fluctuating value of gold in a tense exchange.
Jaclyn 'Diva' Cook earned up to $5,000 an hour as a dancer at Atlanta's Gold Club, a venue frequented by celebrities and politicians.
Expressions of Time bookstore in Vernon, BC, has been open for six years, offering a mix of books, antiques, and vintage jewelry.
Two teenagers claim they were scammed out of laptops by a woman connected to the Gold family's pawn shop in Detroit.
A customer claims a pawn shop switched her diamond, leading to a heated confrontation over store policy and customer service.
Les threatens to fire the next employee after Rich makes a costly mistake, jeopardizing his 25-year tenure at the pawn shop.
Seth spends $880 on signed Detroit Tigers memorabilia while criticizing Ashley for wanting to buy a $30 roulette table, sparking a heated argument.
A customer claims to have bought a ring for $1,000, but the pawn shop later discovers it was actually valued at $500, leading to disputes over store policy.
The next employee to make a mistake at American Jewelry will face termination, as owner Les issues a strict ultimatum amid ongoing operational chaos.
Lines of frustrated customers stretch out the door as the computer system at American Jewelry fails for two hours, forcing Ashley to ask her brother for help.
Robocalls surged by 57% in 2018, totaling nearly 50 billion calls, making them the number one consumer complaint to the Federal Communications Commission.
Seth Gold goes missing after feeling betrayed by his father, leaving Detroit's largest pawn shop in disarray as Les Gold searches for him.
Wembley Park station can handle up to 60,000 passengers during special events, but ongoing redevelopment work has turned it into a building site.
A fast-food worker in Missouri fights for $15 an hour while living without a stable home and struggling to provide for their family.
A man discovers his car was sold at auction after being towed for over four months while he was out of town.
All employees at a Detroit pawn shop call in sick after a controversial new policy is implemented, leaving the store struggling to operate.
Walmart plans to hire 100,000 military veterans, with some stores already employing them to enhance customer interactions.
Three and a half million people rely on the London Underground each day, while new station assistants face the challenges of their demanding roles.
A man argues with a pawn shop employee over a used heater, insisting it is brand new, while the shop struggles with online and in-store sales management.
Two weeks after Les collapses, Seth and Ashley manage the store, facing chaotic customer interactions and staffing challenges.
