Film Lens

The documentary focuses on the challenges faced by Mark Jenkins, a hotelier in Torquay, as he attempts to revitalize a struggling hotel called the Cavendish. After a two-year absence from the business, Mark returns to find the hotel in need of a new direction. He collaborates with owners Andy and Vicky, aiming to attract a more diverse clientele, particularly families, to ensure the hotel's future success.
Throughout the film, Mark proposes ideas such as converting twin beds into family rooms and organizing a family fun day to draw in guests. His journey is complicated by personal challenges, including a family emergency involving his mother. The film captures the dynamics of hotel management, the importance of community, and the personal stakes involved in the hospitality industry.
Why Watch
- •See how Mark Jenkins revives a struggling hotel.
- •Find out what happens during the family fun day.
- •Meet the team behind the Cavendish's transformation.
Did You Know
•Mark Jenkins has been homeless and bankrupt before returning to the hotel business.
•The Cavendish hotel is described as being more like an old people's home than a hotel.
•Mark plans to make the biggest scone in England as part of his hotel revival efforts.
•James, the entertainment manager, suggests a family fun day to attract more guests.
Perfect For
Hotel management enthusiastsFans of personal storiesViewers interested in family activities