Film Lens
In the documentary 'John & Jane,' directed by Avijit Mukul Kishore, the lives of six call agents in a Mumbai call center are presented. These agents handle American 1-800 calls, navigating the expectations of American customers while revealing their personal aspirations and struggles. The film captures the surreal nature of their work environment, where scripted responses often blend with their reality.
The documentary intertwines the agents' stories with the demands of their job, showcasing the cultural and emotional challenges they face. By presenting their experiences, the film provides insight into globalization and the impact of the digital age on human interactions, blurring the lines between documentary and science-fiction.
Why Watch
- •Meet call agents in Mumbai handling American customer calls.
- •Find out about the cultural impact of globalization.
- •See how scripted responses affect personal interactions.
Did You Know
•The film features six call agents working in Mumbai, India.
•It was released in 2005 and has a duration of 79 minutes.
•The documentary is produced in English and filmed in India.
Perfect For
Globalization studiesCall center operationsMumbai culture